Privacy Notice for PickMe Services
Effective Date: February 14, 2025
PickMe Services ("PickMe," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you use our ride-hailing and delivery services.
Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide
- Account Information: Name, phone number, email, profile picture, payment details.
- Driver Information: License details, vehicle details, government-issued IDs.
- Delivery Information: Recipient name, address, contact details.
1.2 Information Collected Automatically
- Location Data: GPS and location tracking for rides and deliveries.
- Device Information: IP address, browser type, operating system.
- Usage Data: Time, frequency, and duration of service usage.
1.3 Information from Third Parties
- Partner Services: Payment providers, background check services, and social media (if linked).
- Legal and Safety Authorities: Information required for compliance and security purposes.
How We Use Your Information
We use your personal data to:
- Provide and operate PickMe’s ride-hailing and delivery services.
- Process payments and prevent fraud.
- Enhance user experience through analytics and personalization.
- Ensure safety and compliance with regulations.
- Communicate service updates, promotions, and offers (with your consent).
- Respond to legal requests and enforce our terms of service.
Sharing of Information
We may share your data with:
- Drivers and Riders: To facilitate rides and deliveries.
- Service Providers: Payment processors, cloud storage providers, IT support.
- Legal and Regulatory Authorities: As required by law or to ensure compliance.
- Business Partners: Marketing and partnership services (only with consent).
Data Security
We implement robust security measures to protect your data, including encryption, access controls, and secure storage. However, no online service is completely secure, and we encourage users to take precautions.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Restrict or object to processing.
- Withdraw consent for marketing communications.
- Request data portability.
To exercise these rights, contact us at info@pickme.services.
Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this notice or as required by law.
Third-Party Links and Services
PickMe may contain links to third-party websites or services. We are not responsible for their privacy practices.
Updates to This Privacy Notice
We may update this Privacy Notice periodically. We encourage you to review it regularly for any changes.
Contact Us
For any questions regarding this Privacy Notice, contact us at:
PickMe Services
Email: info@pickme.services
Phone: +44 (0) 1442 508 939
By using PickMe, you agree to the collection and use of your information as described in this Privacy Notice.